Hotel screening. Canberra, property 1.
This heritage hotel is full of style and charm. The room layout is excellent. Upgrading for a bath tub to be included, I later note it comfortably fits two people. Inside the shower, there is one flexible shower head. Shampoo, conditioner and shower gel are kept in full-size bottles that are firmly screwed to the wall, pun intended.
The dining room is well-appointed with ample space between unclothed tables, French doors open into a garden with more seating available. Some zones are semi-private. The restaurant is filled to 50% capacity on an average morning. In the evening this may reach 80%. Breakfast and Dinner menu options are limited and lack ingredient flexibility, are of standard creativity and lack flavour overall. The in-room dining menu becomes more limited after a certain time in the evening.
Overall guest experience is contrast and lacks consistency.
The staff training sits at an average mark. The lack of old school hospitality becomes apparent upon check in.
Property style: 8 out of 10
Room comfort: 9 out of 10
Attention to detail: 5 out of 10
Hotel etiquette: 5 out of 10
Amenities and service inclusions: 6 out of 10
Staff training: 6 out of 10
Self-rating: 5 star
Current public rating: 4 star
Suitability: short boudoir encounters
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